Program Links
Support Links
HelpDesk+
HelpDesk+ is your one-stop at Baylor for technology support. Combining resources and services from Baylor ITS and Library and Academic Technology Services of the Baylor Libraries, HelpDesk+ provides a wide range of services for Baylor students, faculty, and staff.
The Baylor Help Desk is staffed Monday thru Friday, 8:00 a.m. until 5:00 p.m. The Help Desk can be reached via:
- Phone - 254-710-4357
- Email - helpdesk@baylor.edu
- Web - helpdeskplus.web.baylor.edu
New Student Support
ITS has created a page to help new students get started with Baylor systems. Here you will find information and support for:
- Your BearID
- Resetting Your Password
- Baylor Email
- Duo Two-Factor Authentication
- Canvas
- Office 365
- Box Cloud Storage
- Zoom
- Recommended Hardware
System Outage
If you are experiencing an outage, visit the Information Technology Service System Status Page or check Baylor's Information Technology Service (ITS) Down line by dialing 254-710-3696 (DOWN). You will be connected with the DOWN line where we report the status of known campus IT outages.